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Spotify stopped working on all Google devices. Works on other devices.

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Spotify suddenly stopped work anymore on my google home devices. It stopped last night (Friday 13. August 2021). My Google Home devices (Google Nest and Harman Kardon 100) stopped streaming music from Spotify. Playing Spotify on my phone works and my LG TV works fine. It seems this is a Spotify/Google issue. I have not changed anything in the network or settings this weekend which can have caused it.  I have tried restarting my Google devices, restarted my phone. Nothing helped. What can be wrong?
 
1 REPLY 1

Rdianco
Community Specialist
Community Specialist
Hi Krstsen,
 
Thank you for reaching out. I am sorry that your Spotify is not working with your Google Home devices. I use my Spotify daily so I understand your frustration. I appreciate you taking the time to troubleshoot. I would be more than happy to help answer your question.
 
You are correct about this issue. At this moment, this is an emerging issue of Spotify having issues with Google Nest and Home devices. Our team is aware of this situation and are working on getting this issue resolved.
 
In the meantime, I recommend you casting your music from Spotify. To cast from a mobile device, you will go to the bottom right of your screen of your Spotify App. You will see a desktop screen and speaker icon next to each other. Once you click on it, it will show which device you are listening to Spotify on. Below that will be a list of devices you can select to transfer your music to. Your speaker should be on the list. This is what I usually do when I use Spotify and haven't had any issues.
 
I apologize for the inconvenience. Please feel free to reach out with any other questions or concerns. Thanks!
 
 
- From Frances (Community Specialist)