Spotify unstable, won't play Group correctly and sometimes won't play at all.

[GoBananas]

It display correctly in the app and on the various Nest speakers in the Group, showing it as playing on the Group, but it is not. Stop and Starts sometimes fixes it to play on one speaker but not the Group. What is the solution. iHeart Radio never has any issues like this.

[Dan_A]

Hi GoBananas,

Play music on “individual” or “speaker group” issue flow: change group name, remove group, play individually, change speaker name, FDR;

This is not the experience we wanted you to have, let us help you. A few things: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made?

It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router followed by your Nest speakers.
2. Plug them back in after 3 minutes tops.
3. Restarting your phone might also help.

Once done, change the speaker or speaker group name. Follow the steps below:

1. Open the Google Home app.
2. Tap the speaker or speaker group that you wish to change the name.
3. Tap on the gear icon at the top-right corner to open the Device settings page for the speaker.
4. Tap on the Name option.
5. Customize your speaker's name and tap SAVE to continue.
6. Do the same on individual speakers and try the command to play music.

For more information, see this guide.

Best,

Dan

[Juni]

Hi there,

Buzzing in — I want to check if you still need help. Don't hesitate to reach back if you do.
 

Regards,

Juni

[Dan_A]

Hi GoBananas,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Thanks,

Dan