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Spotify will play for 10 seconds then stop

houseofjosephd
Community Member

So I open Spotify, connect to my speaker, it plays for 9 seconds then the audio stops, if I hit the next button it skipped like 4 songs then plays 9 seconds and stops.

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hello houseofjosephd,

 

We're sorry for the inconvenience — let's check this out.

 

A few questions: did you link your Spotify account to your Google Home speaker? Are you playing/streaming music via voice commands? Also, when did it start happening?

 

Give these steps a try:

 

  • Make sure your devices are connected to the same network and within 15-20 feet of your router.
  • Uninstall and reinstall your Google Home and Spotify app.
  • Unlink and relink your Spotify account from your Google Home app.
  • Give rebooting your speaker and router a try to refresh the connection.

Hope this helps.

 

Regards,

Alex

Muddi
Community Specialist
Community Specialist

Hey houseofjosephd,

 

Checking in to see if the troubleshooting steps shared helped?

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi houseofjosephd,

 

I haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi