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Still no send button in reporting errors

Mr_C
Community Member

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 I've reported this before and leaving at as is very very annoying. If I need to bother you more often to get it fixed then that's what I'll do. More and more another smart home device is looking better and better.

And please stop doing anything but my routine names when I say a routine name. There's no way I would recommend Google home in its current state. It used to be better,  what happened? 

 

1 REPLY 1

jenniffert
Community Specialist
Community Specialist

Hi Mr_C,

 

Thank you for posting in the community! I apologize for the inconvenience you're experiencing with the feedback button and your Google Nest speaker routines. I'd be happy to help!

 

To better assist you, please share more details about the inconvenience with your routine and the model of your Nest speaker.

 

Regarding the missing feedback button, let's try these steps:

 

  • Ensure you're using the latest version of the Google Home app and the mobile software. Outdated apps can sometimes have bugs or missing features.
  • Clear the app cache and data. This might resolve temporary glitches.
  • Restart your mobile device to refresh the connection.
  • If possible, try using the Google Home app on a different device or Wi-Fi network to isolate the inconvenience.

Alternatively, you can send feedback using a voice command or this feedback form.

 

Please keep me updated.

 

Best regards,

Jenniffer