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Strange power cord in my nest mini box.

dimxjohnyo
Community Member

I ordered a nest mini 2nd gen through  Amazon.  Got it and went to plug it into the wall.  Umm this plug isn't  right! It's a weird 2 circular pronged plug in. I am in the US. Our plug in's are flat prongs. What can I do? Should I just return  it? Can't even plug it in.

1 REPLY 1

David_K
Diamond Product Expert
Diamond Product Expert

It sounds like you've been sent a model that has a plug adapter not designed for your country. I'd definitely recommend you contact Amazon support.