10-01-2022 01:40 AM
Hey everyone,
I currently have difficulty getting my Philips Hue lights to brighten 30 minutes before my alarm. I have used the command 'Turn on Gentle Wake up'. I have also tried to switch off gentle wake up and back on again.
Any help?
Thanks
10-05-2022 10:34 AM
Hey jordanhome,
Thanks for bringing this up and we're sorry to hear about this experience.
A few questions-- what Google Home/Nest device do you have? How many Philips Hue lights are linked to your Google Home? Also, was it working before?
Let's give these steps a try:
Tell me how it goes.
Best,
Dan
10-05-2022 02:39 PM
Hello!
The device I got is the Google Nest Mini. I got 12 philips lights linked to my Google Home. It was working when I was in my previous household. I'm currently trying to sync two lights. One is a normal hue colour b22 bulb, the other is a Hue Go 2 (which I'm not sure whether you can truly switch it off).
What I tried:
I switched off the router and Nest Mini and unplugged the hue light.
I unlinked Philips Hue and switched on the router.
Linked Philips Hue
Switched on the Nest Mini
Added back Hue Light.
I tried to test by switch off Gentle Wake up and then turning it back on and then setting an alarm 35 minutes later but did not work
10-07-2022 03:40 PM
Hi jordanhome,
We appreciate all the details you've shared. As long as your devices are all connected withing the same Wi-Fi network, that should work. Since you already tried some steps, can we try the command "OK Google, sync my devices".
Let us know how it goes.
Best,
Princess
10-10-2022 02:52 PM
Hi jordanhome,
Chiming in-- have you had the chance to try the steps posted above? Let us know if it worked, otherwise we'll be locking the thread.
Best,
Princess
10-11-2022 03:19 PM
Hello there,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
Best,
Princess