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Support not resolving the issue

FJ
Community Member

‎01-03-2022 10:41 PM

Contacted google support on 29.12.2021 as nest hub max won't connect to Google wifi, after spending and hour troubleshooting got told that higher level support will contact back in 48 hours, which they didn't. So i contacted again on 31.12.21 and got told again that its with higher level team and they will contact me. Almost 5 days since and still no contact. Is there an avenue other then support to raise the issue? Thanks

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Azarco
Community Specialist
Community Specialist

‎04-25-2022 09:57 AM

Hey FJ ,

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need and we apologize for the trouble this has caused you. If you still need assistance with your Nest Hub Max, feel free to submit another post and provide as many details as possible so that others can lend a hand.

Thanks,
Alex

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