01-08-2024 02:36 AM
Hi ,
I am getting the below error and not able to establish a connection with my Google mini. Once WiFi is connected, I am unable to setup Google assistant and getting the below error
The operation couldn't be completed. (kGSKErrorDomain error-83905)
I also checked this as suggested by other post and reset the mini multiple times but no luck at all .
Enable: Universal Plug and Play (UPnP), multicast, Internet Group Management Protocol (IGMP)
Disable: AP/client isolation, virtual private networks (VPNs), proxy servers, IGMP Proxy. VPNs and proxy servers should be disabled on your computer as well (if applicable).
01-08-2024 11:05 AM
I still have same error even after many attemp of reboot of the nest mini device, deinstall a d install google home app in iPhone…
I have 2 Google nest mini that are useless rn, how google can sold something without put in place a how to?
could someone from Google can help?
01-11-2024 12:42 PM
Hi folks,
Thanks for posting and letting us know about your setup concern. Could you check if both your phone’s language and the Google Assistant language are both in English? Also, make sure that the address in your Google Home app is updated and that you are not using a work email.
I look forward to your response.
Regards,
Juni
01-12-2024 04:45 AM
Thank you for your detailed response. I've checked and can confirm that both my phone and Google Assistant are set to English, and I'm using a personal email address. I also want to bring to your attention that this issue is widespread, as evidenced by numerous posts on Google communities. This problem has persisted for four years without a resolution, pointing to a potential bug in the Google app rather than user settings.
Many users, including myself, have tried various suggested solutions, but to no avail, indicating that this is an issue that needs Google's attention. It appears that a significant app bug needs to be addressed by Google. I strongly suggest escalating this matter to higher management so that a dedicated team can investigate and resolve it effectively. Without such intervention, the Google Mini remains non-functional for many, reducing it to little more than a toy. Your attention to this matter is greatly appreciated.
01-13-2024 11:47 AM
Hi rajvivan,
Thanks for the details you’ve shared. Since the steps didn't work on your end, we'd be happy to take a look into this for you. Please fill out this Contact Us form with all the needed information, then let me know once done.
Best,
Juni
01-14-2024 01:15 AM
Thanks Juni. I have filled the form and send you for your further actions
01-14-2024 06:31 AM
Hi
I tried to check my phone language and google home app language, both parameters are set in english.
I also filled the contact form and sent to you.
01-16-2024 12:44 PM
Hi folks,
rajvivan, We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Please check your inbox, as they may reach out to you via email anytime soon.
jfataki, thanks for posting and for trying that. Sorry that you are still experiencing the issue. We haven’t received your form. Kindly fill it out so we can continue with the next step.
Thanks,
Juni
01-18-2024 04:53 AM
Hi Juni
Done, I filled the form again… thank you for the support.
01-18-2024 12:38 PM
Hi jfataki,
We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Please check your inbox, as they may reach out to you via email anytime soon.
Best,
Juni