03-27-2023 02:25 PM - edited 03-27-2023 02:41 PM
Hi,
I'm breaking my head about this. I bought three Google Nest Hub 2's more or less at the same time. They are all running the exact same software versions, and are all running on the same Google account. However, it occured to me that one of the three is showing a more modernish style for the settings sliders for volume and brightness. I've searched all my settings and Googled for this extensively but can't figure out why there are these differences. I would want to make all of them look and appear the same modern style.
Anyone who can tell me where this is set? I have gone through all my Google Home settings for each of my Hubs but all settings are the same, if I'm not mistaken. I have not found any setting that would influence the appearance of the sliders.
Any hints welcome!
Greetings from IJsselstein (NL)
Hans
Nest Hubv2 "oldfashioned"
Nest Hubv2 "oldfashioned"
Nest Hubv2 "oldfashioned"
Nest Hubv2 "modern"
Nest Hubv2 "modern"
Nest Hubv2 "modern"
04-01-2023 02:26 PM
Hi hansijsselstein,
Thanks for bringing this up.
It's weird that both devices have the same firmware version but different interface. Have you already tried performing a complete reset to the one's with the old interface? If not, let's go ahead and try that to see if resetting would make any changes.
Best,
Princess
04-05-2023 12:49 PM
Hi Princess,
Many thanks for your response and I apologize for my slow response on that, due to work I was not able to login in the meantime.
In the meantime, I found out that that one Hub2 that was showing the "modern" interface, was connected to my Google Account, but I could not access the photo-frame settings from Google Home, it was telling me the account got disonnected. I could not reconnect it the way was offered, so I ended up removing that Hub2 from my Google Home and factory-reset the device with the 10s volume up+down. After again registering it in my Google Home app, that was working fine again, and to my surprise, now this Hub2 was showing the same "oldfashioned" UI as the other two.
It remains a mistery to me how the UI could look different on the same devices and my ultimate wish would be to have the three of them all show that modern UI that I had only on one of the three before I reset it... I can't seem to get the modern UI anymore on any of them now.
Thanks again for your kind help.
Hans
04-02-2023 11:20 AM
Hi. I'm sorry for my english. I had two different interfaces when I set the English (UK) language on one device, and English (US) on the other device. I'm from Poland and I don't have support for my homeland :(. Regards.
04-02-2023 05:05 PM
Hey GenoGoaFreak,
To confirm, do they have the same interface if you set the same language on both devices? Also, could you tell us the specific Nest Hub device that you have?
Cheers,
Muddi
04-03-2023 12:14 PM
Nest Hub 2
04-04-2023 11:12 PM
Hi GenoGoaFreak,
Thanks for the info. Have you tried assigning the same language on both devices?
Cheers,
Muddi
04-05-2023 12:11 AM
Hi. Yes, now I have the same language set and the interface is the same on both devices
04-05-2023 12:54 PM
Hi Muddi/GenoGoaFreak:
With which language did you get the "modern" UI (see my photos)?
I would just want to test this, to see if changing my primary language will change the UI.
I'm seriously wondering why the language setting also changes the UI!
Ideally, I would want the modern UI on all my three Hubs, running Dutch (Netherlands).
Kind regards, Hans
04-05-2023 09:34 PM
04-05-2023 12:55 PM
Hi all,
Just a FYI: When I had different UI's on my devices, all of them were setup with the same Google Account and using Dutch (Netherlands) for the Assistant. I had no other language installed.
Kind Regards, Hans
04-15-2023 07:30 PM
Hey hansijsselstein,
Sorry for the delays. To confirm, are you using a personal or business account?
@GenoGoaFreak: I'm glad to know that your Nest displays are on the same interface now. Hopefully, no other issues will arise while we monitor it.
Cheers,
Muddi
04-16-2023 01:11 AM
Hi Muddi, the biggest problem is the lack of support for the Polish language. Why can there be a Polish assistant in the phone and in the chromecast and not in Nest Hub? Sad but :)...
04-16-2023 12:31 PM
Hi Muddi,
I only have a personal Google account so I have used a personal Google account with my Hubs.
Kind Regards,
Hans
04-21-2023 06:49 PM
Hi there,
We haven’t received your form. Kindly fill it out so we can continue with the next step.
Regards,
Juni
04-22-2023 10:12 AM
Done. Sorry for delay.
04-22-2023 03:58 PM
Hey hansijsselstein,
Thanks — we got your form and have sent it over to our team for review. Please check your inbox from time to time as someone will be reaching out to you. Also, please be advised that this thread will be locked after 24 hours.
Cheers,
Muddi
04-17-2023 07:41 PM
Hi hansijsselstein,
We appreciate your efforts. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.
@GenoGoaFreak: We appreciate your feedback.
Cheers,
Muddi
04-05-2023 12:52 PM
Hi GenoGoaFreak,
How did you manage to setup the language different on your two devices? I use all my three on the same Google Account and thus same Assistant Settings which is the same for all the three.
Does it mean you used each of yours with different Google Accounts?
Thanks a lot.
Hans
04-05-2023 09:43 PM