Three (3) Google Home 1st Gens Crash Every Single Day

[fbarletta]

Original thread was locked but the issue still occurs and no one on the support team seems to care as it's either not effecting enough people or low priority due to Gen 1 device.

[frances]

Hello @fbarletta

Thank you for reaching out. I am sorry to hear that the support team has not helped you yet. I understand your concern and frustration.

I recommend contacting the support team through this contact us form, which will give you the option to communicate via live chat or email. Then, you can give them your Case ID and ask for an update regarding your case. 

[frances]

Hi there,

It's been a few days since we have heard from you. Just checking in, were you able to contact the support team? I look forward to your reply back, we're here to help!

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.