Trouble connecting to google home mini

[Monicam624]

I downloaded the Google app home several times and I reset my Google home mini but it keeps telling me to download it when I already have done that several times I had to download and try to delete it from my phone then I read download it and reset the Google home mini but it still says I need to download the app

[Princesss]

Hi Monicam624,

Thanks for reaching out.

Sorry to hear about what you're experiencing with your Google Home Mini. Could you tell us how the reset was done? If the steps on this link was done, do you still remember when and where did you purchase your device to check your warranty options?

Best,

Princess

[Princesss]

Hi Monicam624,

We just want to check if you have seen our response on the previous post? Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

[Princesss]

Hi Monicam624, 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Best,

Princess