Two white dots on my nest audio

[EthanCode]

My Google nest audio is displaying two white dots and won't connect to Google home. They're not flashing or moving across the plane. I've tried all methods of factory reset including unplugging for 10 seconds 11 times. 

[MeowMixx]

Same issue here. 11 resets did nothing for me too... 

[Azarco]

Hey folks,

We're sorry for the trouble this may have caused you — let me help you out. 

I'd like to ask for some details: how long did the device work before it displayed two white dots? When did it start happening? What's the last activity your Google Nest Audio did before it happened? Also, when and where did you purchase your device?

Thanks,

Alex

[EthanCode · Accepted solution]

Nvm, I left it unplugged for a day and plugged it back in. Now it works!

[Azarco]

Hey EthanCode,

Awesome! Great to hear that unplugging your device works. Let me know if you have other questions or concerns.

Cheers,

Alex

[Azarco]

Hello EthanCode,

As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Kind regards,

Alex