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Unable to add chromcast built in to speaker group

Downunder
Community Member

‎12-01-2021 04:03 PM

Hi i have a new kogan tv with chromecast built in. I have 3 other chromecast connected to other receivers that i have added to a speaker group. I am unable to add or see the chromecast built in to this group. When looking at the device in google home the tv only shows device features as ambient mode. The audio and video features are missing. Is there a way that i can connect the chromecast built in to the speaker group like the other chromecast? 

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Jeran
Community Specialist
Community Specialist

‎01-27-2022 11:13 AM

Hey there Downunder, 

I apologize about the late response, thank you for being patient! Were you able to fix that Speaker Group issue? If not, I'd be happy to help out, since I know pairing 3rd party devices can be a little finicky. Let me just ask you some questions about what's happening:

  • What is the firmware version of the Chromecast built-in?
  • What version of the Google Home app are you using?
  • Did you have any issues adding the Chromecast built-in as a device in Google Home?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

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Downunder
Community Member
In response to Jeran

‎03-18-2022 10:39 PM

Sorry for the late reply as I have only just seen your email.
 
The version of Google home is 2.49.1.8
 
I changed the google chromecaste built in the beta version 1.56.292394
 
It is working fine on casting but as a device it will not show as a device to add to the group speakers.
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Kiff
Community Member
In response to Jeran

‎08-27-2022 09:10 PM

I have the same issue.

I have a Sony kd65x85j with built in chromecast version 1.56.292394 and iOS google home version 2.56.107

I didn’t have any issue setting up the device but I factory reset it and I can’t remove the old device from my home without making a new one because it can’t connect to the old one. 

 

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Bunkabox
Community Member
In response to Jeran

‎11-10-2022 05:43 PM

Hi there, I have the same issue with my Stream TV Soundbar with Bang and Olufsen Audio. All my firmware is up to date and able to connect to Google Home individually. Please help!

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zigurd
Community Member

‎10-28-2022 10:41 AM - edited ‎10-28-2022 10:43 AM

I also have this issue with a TCL Android TV. It appears to be the same issue posted here, but unresolved: https://github.com/philipplackner/CleanArchitectureNoteApp.git

I am using up-to-date 2.59.33.w, as of this moment. The TV is a TCL with Android TV, model #55S434

I have the same symptoms as show in the post I linked above: The TV does not show up as a choice for adding to an audio group. I can cast to the TV as one would expect. The device shows up on the main list of devices. All other operations work as they should.

 

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