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Using LG TV via LG Thinq connected to Google Assistant

J_Molgren
Community Member

Have an LG TV that I am able to control from LG Thinq app.  I have linked the LG Thinq app to Google Assistant.  Google Home and Assistant cannot control the TV and shows the error "something went wrong" when I try to turn the TV off, on, or use any other functions from within Google Home App.

 

Screenshot_20230805_234357_LG ThinQ.jpg

Screenshot_20230805_234300_Google.jpg

Screenshot_20230805_234245_Home.jpg

Screenshot_20230805_234233_Home.jpg

2 REPLIES 2

Kimy
Community Specialist
Community Specialist

Hi J_Molgren,

 

We understand that your issue is isolated to your LG TV. Please note that we have very limited support for third-party devices. It is best to report this to LG support for better assistance. If you have Google Nest devices and would like assistance with them, let us know. You know where to find us.

 

Best,

Kimy

Muddi
Community Specialist
Community Specialist

Hi there,

 

I'm just checking in to see if you still need help with your device.

 

Cheers,

Muddi