Verbal reminders not playing on a Hub Display device (Google Home Nest)

[timwebster]

I use recurring reminders on my Hub Display device.  

Some reminders I set a year or more ago play as expected, as in "Gilly, it is time for bed"

Newer reminders I've set up play a chime and say "you have a reminder" -- so I have to make a trip to the kitchen to see what it is (it displays the text on the screen, but does not play it/verbally read it).  

Can anyone help me set recurring reminders that play a message (such as "Gilly, time for bed" or "pick up kids") rather than just a chime/display?  

Thanks!  This is a maddening issue to try to resolve for a simple function that used to work!

Secondly, is there a central (well-designed) web interface where I can control these settings?  Must I juggle control between the device itself and my phone "home app"?

[timwebster]

I thought I'd deepen the mystery.  It turns out I can see my reminders on Google Assistant on my phone (not a revelation for gurus on this forum, I'm sure).  However, NONE of these reminders play verbally (they are all chime/display).  The reminders that DO play verbally on my Home Hub display are NOT listed here.  I don't know where they are.  Could I have another account linked with different settings (somehow)?  

[timwebster]

Just to clarify the conundrum: from Google Assistant > Manage Settings > Accounts, I do have another account listed.  However, this account is not enabled, nor (when I switch to that account) does it contain the missing Reminders.  

[Juni]

Hi timwebster,
 

Thanks for reaching out and for providing detailed information on your inquiry  — these are of great help

There is a possibility that you are using the Family Bell for your announcement. Check the steps below on how to create another one.
 

To create a Family Bell on a Speaker or Smart Display:
 

1. Say “Hey Google, create a Family Bell.”
2. Follow the conversation with Assistant to provide more details.

For example, try saying, “Hey Google, create a Family Bell called Breakfast at 10 AM on Monday through Friday.”

Tip: When you create a Family Bell, you can customize the announcement with specific information your family appreciates.

• “It’s time for breakfast.”
• “It’s recess. Time to have some fun.”
• “Time for bed. Remember, sleeping is a time machine to breakfast."

Check this link for more information.

Hope this helps.

Best,

Juni

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Regards,

Juni