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Voice control of Spotify stopped casting to speaker groups

stonith
Community Member

Last week after years without issues, my voice control to play spotify to my speaker groups stopped working. I was able to isolate this specifically to using “ok google, play music” variations from a nest voice device like my nest mini or nest hub. The devices would say “ok playing music on <group>” but nothing would happen. Choosing manually in the app or even voice in the app worked fine, and voice command to the nest devices worked if playing to the devices directly instead of the speaker group it was in. Unlinking my Spotify and relinking didn’t work either. 

After trying a different default music provider which worked fine I was able to fix my issue by setting my music choice to “no default”. I now have voice commands controlling my speaker groups again. Hopefully it lasts. 

3 REPLIES 3

Muddi
Community Specialist
Community Specialist

Hello stonith,

 

Thanks for visiting the Community.

 

We're glad to know that you were able to fix the issue. However, it's still not working the way it should because playing music requires you to have a default provider so you can easily play the music on your preferred music services. I suggest that you try to do a sequential reboot to refresh all the settings on your devices. 

 

Below are the steps:

 

  1. Move your devices within 15-20 ft. away from the router to get enough signal from your network.
  2. Reboot your speakers, displays and router by disconnecting them from the power source and leave them unplugged for 1 minute. Once done, plug them back one at a time with intervals.

 

Hope this helps.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi there,

 

It's me again. I want to make sure you're all good — how did the steps go?
 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey stonith,

 

Just bumping this up to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi