Nest cam won’t connect

[CrissyP]

My nest cam just stopped connecting one day and I tried to reset but it still won’t connect 

[Lance_L]

Hi CrissyP,

I’m sorry for the inconvenience and delayed response. I have a few questions: What type of Nest camera do you have? Do you have an iOS or Android device? What is the color of the status light? Also, are you using the Google Home app or the Nest app?

The handy guide below may help.

Set up and connect Nest camera.

Please keep me updated.

Best,
Lance

[Lance_L]

Hello CrissyP,

I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

Regards,

Lance

[Lance_L]

Hey CrissyP,

I'd like to bump in here and make sure that you’ve seen our response.

Please let me know if you have any other questions or concerns, as I will be locking this thread after 24 hours.

Cheers,

Lance