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Voice recognition not working anymore

ThoreNest
Community Member

All my Google nest mini and display devices have stopped recognising my voice.  If I ask my name or appointments I just get a message saying "I can only do that when you verify your voice" 

Everyone else in the house who uses these same devices do not have the same issue. Their voice recognition works. 

My Pixel 6 recognises my voice no problem 

I have checked all the settings for other devices in my assistant settings.  All my mini and display devices are allowed to use voice match, allow personal results and I have retrained my voice. I have even deleted my voice match completely and re-added it.

What my mini and display devices will just not recognise who I am. I am at a loss as to what to do. Any recommendations? 😊

9 REPLIES 9

ThoreNest
Community Member

A small update. I have 9 Google mini and displays. I tried them all individually and one of them actually did recognise my voice. I checked the settings and compared this with all the others and they are exactly the same setup 🤬🤬

flurl
Community Member

A similar thing happend to me. Since yesterday out of 2 Google Home Minis and one Nest Mini the Nest Mini and 1 Google Mini stopped talking to me. It doesn't matter, what I ask them, be it "What's the time", "Set a timer", "What's the height of the Eifel Tower" they just blink with their LEDs and do nothing, even though the recognize the keyword every time.

If it matters: I speak german and live in CET.

Oh, and yeah, they still work for my girlfriend.

flurl
Community Member

FYI: The problem seems to be fixed now. All three work now as expected. 

Paula
Community Member

How did you fix it?

 

Darkenend
Community Member

I seem to have the same issue, anyone knows how to fix it?

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

Chiming in to check if you still experience the same issue with voice match?

 

Let us know by responding to this thread.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

I haven’t heard from you, so I’ll be locking the thread in 24 hours. Thanks for posting! 

 

Best,

Princess

Jake
Community Specialist
Community Specialist

Hey all,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake

g_money25
Community Member

I have the same issue. Looks like everyone has this problem, and no solutions are out there