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Volume not working

Scottym17
Community Member

Just set up chrome cast now my tv remote won’t work on tv at all

4 REPLIES 4

MikeClark2000
Community Member

Reboot the device. Disconnect the power cable from your speaker or display. Reconnect power cable back into the your speaker or display.

Muddi
Community Specialist
Community Specialist

Hey Scottym17,

 

Thanks for visiting the Community.

 

Sorry to hear about your experience. We'd love to help. A few questions: what type of Chromecast device do you have? Are you having issues controlling the volume while video is casting on TV? Also, what are the troubleshooting steps that you've done?

 

Looking forward to your response.

 

Cheers,

Muddi

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Thanks,

Dan

Dan_A
Community Specialist
Community Specialist

Hi Scottym17,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Cheers,

Dan