Why can't I remove "relaxing sounds" from the main screen?

[aandersen]

Ok, why on earth does my Google Nest device insist on always showing me "Relaxing sounds" as one of 3 options on the main screen?

1. Why is this considered an absolutely key feature that needs to be featured on the front page?

2. Why can't I remove that option and display something more relevant instead?

Looking forward to a solution - thanks!

[Dan_A]

Hi aandersen,

That certainly hasn't been easy for you ― let's check it out. When did this start happening? Do you have the Nest Hub, Nest Hub 2nd Gen or Nest Hub Max? Is the "Relaxing Sound" you're seeing on the screen an option that you can tap on if you want it to play relaxing sounds? What are the 2 other options you're seeing? Could swipe left, right, up and down and see what happens. Tell me what you see for us to isolate your concern.

Keep me posted.

Best,

Dan

[Muddi]

Hey Cranberry,

To confirm, are you experiencing the same issue? If yes, please provide the information needed above so we would know how to proceed.

Cheers,

Muddi

[Dan_A]

Hi folks,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Dan

[Dan_A]

Hello everyone,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan

[Cranberry]

Another non-answer by Google staff.