cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Replies are disabled for this topic. Start a new one or visit our Help Center.

Volume of my smart speakers are driving me away from using them

KalleT
Community Member

‎09-03-2023 09:52 AM

Hi,

 

I know there is a longer conversation about the topic, but since it has gone pretty silent I would like to raise the topic back up.

 

Long story short, my 5% volume is too loud to listen to anything from spotify. I have 3 JBL Links (two of them as a pair and one as a single unit) and two mini nests as a pair troughout my house. Life was awesome, until in the spring, when all the sudden in the middle of me eating my lousy lunch, all the volumes went like really loud.

I control stuff trough ipad/iphone with google home app. Before the volume twist, our basic volume was around 15%, now 3% is the lowest we get before going fully mute, and 5% is way louder than the previous 15%. I have done all the things mentioned in the other thread, and rebooted stuff and all that, eithout any success to the issue.

 

Since its kind of auper annoying, we have given up on using the nests, since they were our bedroom speakers. We are still trying to live our first world problem-lives with the jbl links, but honestly just getting to the 3% with the volume sliders is so sucky, that moreoften we dont listen to anything anymore.

 

This seems like a super random problem, since not a lot of users are talking about this, but still trying to throw a hail mary here if there could still be something to do, before switching to for example apple speakers? I am not super keen on switching platforms, but the system is barely usable at the moment. And our dog hates loud music. And he is the main user of music hehe.

0 Kudos
Reply
1 REPLY 1

Juni
Community Specialist
Community Specialist

‎09-06-2023 02:03 PM

Hi KalleT,

 

Thanks for reaching out. To help the team to further look into this, please send feedback on your device by saying, "Hey Google, send feedback," followed by the keywords: GHT3 volume range issue. Learn more about how to send feedback on our Help Center.

 

Once you've submitted feedback, please let us know in the comments what type of Google Home/Nest device you have, together with the firmware version. Follow the steps below on how to get it:

 

  1. Make sure your mobile device or tablet is linked to the same account as your speaker or display.
  2. Open the Google Home app Google Home app.
  3. Touch and hold your device's tile.
  4. At the top right, tap Settings and then Device information.
  5. Under "Technical information," find Cast firmware: X.XXX.XXXXX.

I look forward to your response.
 

Regards,

Juni

0 Kudos
Reply