Volume sync/lock for audio devices

[JohnR]

Good afternoon. I am new to Google Home products but so far I am pleased with the features and functionality. One issue that I come across that has been discussed with no definite solution is the volume control for multiple audio devices. I cant seem to get the volume settings to stick no matter how I set the device volume. Is there a way to sync the volume of a speaker group so that all devices in the group either play at the master volume level or stay locked to the relative volume ie: Speaker A, Speaker B and Speaker C are in a group... All three speakers should play at the same volume set by the "master volume" or if speaker c is set to 50% then speaker c remains at 50% of the master volume even if master is set to MAX.

Thanks for any assistance.

[GarrettDS]

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

[JohnR]

thanks for the reply. I have tried setting the volume in the home app from my phone, from the hub device that is part of a speaker group and from the Spotify app. I'm able to eventually get the volume synced in the group but it never stays that way and can be pretty difficult adjust when one or more speakers becomes "unsynced"

thanks for any info you have to fix this

[GarrettDS]

Hey there, 

Sorry to hear that you're still having this issue. 

I was able to find a great article that shows you how to adjust the individual speakers within a group, however, there is not a way to sync all the speakers to the same volume at the same time. Feedback like this helps us constantly improve our products and services by knowing what we are doing right and what we can work on. 

Don't hesitate to reach out if you have any more questions, comments, or concerns.

Best regards,
Garrett DS

[GarrettDS]

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS