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Weird answer when question is understood.

SunnyRio
Community Member

Me: "Hey google, what's one point eight three metres in feet?"

Google: "one million eight hundred and thirty thousand inches is one hundred and fifty two thousand five hundred feet"

Me: "Hey google, repeat last question"

Google: "I heard what's one point eight three metres in feet?"

How is this even possible?!?!?!

7 REPLIES 7

I get the right answer of 

6 Feet and 0.047 inches

MplsCustomer
Bronze
Bronze

I also get the answer of 6 feet 0.0472 inches

SunnyRio
Community Member

This makes no sense, mine heard me correctly, it told me so.  Surely all devices send the words to the same server?

I'm using the original google home.

@SunnyRio 

I notice you have quite a few posts about instances where Google Nest has returned incorrect or absurd answers. As just another Google Nest customer, I don't know why. Are your strange answers all coming from the same Google Nest device? If so, may be there's something wrong with how that device sends your questions to the server.

My phone does it too.  It asked for feedback so I chose "incorrectly converted units".

Could it be the country we're in?  Different server?

@SunnyRio 

How peculiar!  That would be a good question for Google Nest Support to answer.

GeremiG
Community Specialist
Community Specialist

Hi @SunnyRio!

 

Thank you for posting in the community, and thank you to @MplsCustomer and @SmartHomeH-TAGS for the information shared! I'm sorry to hear that your Google speaker is providing you weird answers when the question is understood. I'm happy to help you!

To help me find the best solution, I'll need to ask you a few questions:

  • What model of Google speaker do you have?
  • How many Google Speakers do you have? If you have several, do they all behave the same way?
  • How long did the device work as intended before experiencing this symptom?
  • Are you getting the wrong answer with different types of commands or only with unit conversions?
  • How often does the problem occur?
  • Does the same issue occur when others are speaking to the speaker?
  • Are you using a Google Workspace (G Suite) email address?

Please keep me posted. I'll be waiting for your response.

 

Best regards,
Geremi