White lines on chromecast

[Lisaswafford]

 

[Jeran]

Hey there Lisaswafford,

I apologize about the late response, thank you for being patient! Were you able to fix those white lines? If not, I'd be happy to help out, because I imagine it's pretty hard to watch anything with that going on! Let me just ask you some questions about what's happening:

• When did this issue start happening?
• What type of Chromecast do you have?
• Have you tried changing the HDMI port that the Chromecast is plugged into?
• What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[JenniferV]

Hi Lisaswafford,

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. 

We hope you were able to get the help you need but If you're still having trouble, please reboot your Chromecast and try to plug in your Chromecast in different TV screen. Resetting your Chromecast might also help.

If the issue persists, feel free to submit another post and provide as many details as possible so that others can lend a hand. Hope this helps!

Thanks for the help here, Jeran.

Regards,

Jennifer