Why is my Spotify not playing right on Google Home Mini?

[Rdianco]

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Original poster: Kat O 7958 

When I ask my Google Home Mini to play music on Spotify the music will start and stop a few times before Google will say there's a problem and to try again in a few moments. after saying that the music plays just fine but Google doesn't recognize it's playing music so you can't skip songs but you can stop the playback.

so far I've updated the apps, reset Google Home, unlinked and reset up my Spotify connection to the home app, and cleared all caches.

[Rdianco]

Hi Kat O 7598,

Thank you for reaching out. I understand your concern about your Spotify not working with your Google Home devices. I use my Spotify daily so I understand your frustration. I appreciate you taking the time to troubleshoot. I would be more than happy to help answer your question.

At this moment, this is an emerging issue of Spotify having issues with Google Nest and Home devices. Our team is aware of this situation and are working on getting this issue resolved.

In the meantime, I recommend you casting your music from Spotify.

To cast from a mobile device, you will go to the bottom right of your screen of your Spotify App. You will see a desktop screen and speaker icon next to each other. Once you click on it, it will show which device you are listening to Spotify on. Below that will be a list of devices you can select to transfer your music to. Your speaker should be on the list. This is what I usually do when I use Spotify and haven't had any issues.

I apologize for the inconvenience. Please feel free to reach out with any other questions or concerns. Thanks!

- From Frances (Community Specialist)

[Rdianco]

Thank you for response. The thing I'm confused about is I don't have a Google Nest. I have a Home. Is there a difference? I tried your suggestion of casting and the only way I could do it was to tell the Home to play the playlist, have it not work and continue playing. Then I could control what was being played.

- From Kat O 7598 (Original Poster)