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Wi-Fi connection vs Google home speaker

Real
Community Member

My Wi-Fi connection has been changed and I cannot assign the new Wi-Fi connection to my Google Home .

The previous Wi-Fi connection no longer exists.

I tried to follow the Help Guidelines but it doen't work.

When I select the Google Home in the configuration page there is no wi-fi item to select.

I know that I must have my phone and the Google Home on the same Wi-Fi connection.

Can you help?

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS