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Google home mini says my contact has no phone number listed

GIN
Community Member

Hi 

I am using google nest mini 2nd generation and I was trying to setup call via telephone provider. So I add the contact to the household contact list and when I ask Google to call "Wife" there is no phone number listed for XXXX. I am not sure what is the issue here. I tried different ways but nothing is working. Can someone help here please.

5 REPLIES 5

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

GIN
Community Member

Hi Garrett thanks for offering the help. My issue is still not resolved. I tried almost all different options which I find in google. Now I am wondering whether this feature of calling from telephone provider is not available, it can be done only through Google duo

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Sorry to hear that you're still having this issue. 

Here is a great article that goes over calling and what is supported with each. 

Please let me know if you have any other questions. 

Best regards, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS