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Wifi

Kaili
Community Member

I have a new wifi name specturm setup Fu but it won't let me connect into wifi for google home

3 REPLIES 3

Jeff
Community Specialist
Community Specialist

Hey, Kaili.

I'm sorry for the setup issues you're having with your Home app. I'm sure that's a frustrating experience. Let's take a look at things and see if we can figure it out for you.

Before I jump in fully, I do have a few questions to help me clarify what's going on.

  • You said you have a new WiFi name. Does that mean that you changed your WiFi network ID?
  • Are you trying to set up any devices, such as WiFi points or any speakers or displays?
  • Do you have an active Internet connection from your ISP?
  • Is the entirety of the issue with the Home app?

If you can clarify it a little for me, I'm sure we can figure out what's going on and fix it. I look forward to hearing back. Thanks.

Jeff
Community Specialist
Community Specialist

Hi, Kaili.

I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks