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Workaround to Google Assistant doesn't lower TV volume when listening

Charly
Community Member

I had to reset to factory the smart TV and most important I stopped the automatic updates in Google Play. The TV is updated to the latest software anyway, although I also deactivated the automatic updates for it. It's working more or less well for several weeks already. Sometimes when I start the TV it doesn't but if I tell google to change the TV volume, then it will lower the volume when listening next time. Not perfect, but better than nothing. Very disappointed anyway with these glitches from Google.

3 REPLIES 3

Muddi
Community Specialist
Community Specialist

Hey Charly,

 

Sorry to hear that you're having issues with the Google Assistant on your TV.  To confirm, do you have a Google Home/Nest device? Have you had the chance to try the steps provided by @MikeClark?

 

Looking forward to your response.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi Charly,

 

How was your device? Let us know if you still need help, and we're glad to lend you a hand.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi there,

 

I haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi