01-20-2023 04:56 PM
Since yesterday (Jan 19th, 2023) I am having issues playing music using Youtube Music on Speaker Groups.
When I say: "Play some music on home group". It replies: YouTube isn't installed at the moment. Sorry something went wrong. Wen you're ready, give it another try.
My group has Gogle Nest Hubs, Google Nest Displays. I did try rebooting them all, also delete the group and re-create without any success.
Any ideas?
01-22-2023 11:19 AM
I am seeing this too. I have only started to look into this so if I find anything I'll post it here.
01-22-2023 03:04 PM
Hi folks,
Thanks for posting and apologies for the inconvenience. A few questions: have you tried other music platforms to play on your speaker group? Is it playing YouTube Music on individual devices? It would help a lot if you could do a sequential reboot first:
Keep us posted.
Best,
Dan
01-22-2023 07:23 PM
In my case, playing Youtube Music to single speaker forks fine. After playing to one speaker I can enable my home group speakers using Google Home app. I have also noticed the same issue using Google Assistant on my phone.
Seems issue is directly telling Assistant to play music on the "Home Group" speakers
I have tried restarting speakers multiple times.
01-28-2023 05:40 PM
Hello everyone,
It's good to know that your Nest speakers are working individually. Isolating our concern on speaker groups. If you don't mind me asking, how many Nest speakers are in the group? If it's okay with you, why don't we delete and recreate a speaker group and test it out? Follow the steps below:
To delete:
To create:
If you have 5 or more Nest speakers, I suggest you add 2 at a time first and try to have them play as a group.
Tell us how it goes.
Regards,
Dan
01-31-2023 05:45 PM
Hey there,
I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Cheers,
Dan
01-31-2023 11:19 PM
Hi Dan.
I did re-create the speaker group and tried playing any song to the new group. I don't get the error, I do get a knowledge but nothing is being played. The display hubs shows black a few seconds like external source. Then goes clear.
Will be interesting to see behaviors from others
02-05-2023 11:28 AM
Hi folks,
Would it be okay if we isolate further by playing music from other music platforms and see if the behavior is the same as when playing music using YouTube Music? Let's try Spotify. To link other music services, follow the steps below:
Note: For all services, speakers and displays currently support a single account per streaming service.
Make sure all devices are on the same Wi-Fi network.
Kind regards,
Dan
02-08-2023 12:13 PM
Hey there,
I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Thanks,
Dan
02-09-2023 01:25 PM
Hey there,
I wanted to check in, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake
02-09-2023 01:31 PM
Hi Jake, issue still continues with YouTube music. I have not been able to test with Spotify since I don't have an account, I was planning to create one just to check ( I am pro google 🙂 )
03-28-2023 09:21 PM
Hello josalvmo,
Apologize for the delays. Chiming in to ensure everything is covered here. To confirm, have you tried using a different music service to check if you have the same issue when playing in audio group?
Cheers,
Muddi
03-29-2023 07:45 AM
Hi @Muddi , issue is now solved on YouTube Music, something got updated and I am able to play music on the Speaker Group now.
03-29-2023 04:19 PM
Hey josalvmo,
I'm happy to hear that your issue was resolved! I'll keep the thread open for a few more days to wait for other users to confirm that their issue is now resolved.
Feel free to update the thread if you have additional questions or concerns about your device.
Cheers,
Muddi
04-01-2023 05:20 PM
Hi there,
How was your device? Did you notice any issues from the past few days?
Cheers,
Muddi
04-02-2023 08:43 AM
No issues so far, using Google Nest Hub, Nest Mini and Home Mini v2
04-03-2023 11:38 PM - edited 04-03-2023 11:39 PM
Hey josalvmo,
Excellent! I appreciate your time updating the thread.
@john159753 and @venny22: How about your devices? Please update the thread if you still have the same issue, otherwise, I'll lock the thread after 24 hours.
Cheers,
Muddi
01-23-2023 07:22 AM
The problem is explicitly with the speaker groups, not with youtube.
it plays on a single device, and like Josalvmo said, you can add/change the speaker group manually after it plays.