When I go into the Google Home App > Settings > Voice and Video Calls > Video & Voice Apps -- ZOOM is not available (only Google Meet). I have the most recent updates of both apps (Google Home and ZOOM). Does anyone have any ideas how to get the zoom app working?
When you say "Zoom is not available" do you mean the option is not even available on the screen? If so, perhaps it's missing in the Android version. On iOS, under Settings | Communication | Video & Voice Apps, our screen looks like this, and if I select "Zoom" I get a screen to link to Zoom.
I'm guessing you shouldn't even have to have the Zoom app installed to see the "Zoom" option, since its purpose is to enable Zoom calls on your Nest Hub Max.
You could try deleting and re-installing the Google Home app just in case that's the problem
Otherwise I would suggest editing the title of your original post to say something like: "ZOOM option missing under Video & Voice Apps on Android version of Home app". I don't know if it's missing on all Android versions, but it is certainly missing on yours. Good luck.
I found this thread from over a year ago, on a Pixel 5 phone, with no resolution:
@GarrettDS , this missing option to link to Zoom was first reported over a year ago, and you replied on the earlier post in 2021; is there any update on why it's missing?
@MplsCustomer, thanks for the help.
@2realist4u, that certainly hasn't been easy for you ― a few questions: what android phone do you use? Do you have an active Google Nest device? Could you send me a screenshot on the part where it's not showing the Zoom card on your Home app but before that, kindly double-check the firmware version of your Home app and do an update if needed be,
Keep me posted.
Thanks for the information. Currently, Zoom meetings are only available on Nest Hub Max. Visit this link to learn more. We're looking for ways to improve and we'll take this as feedback and pass it along to the team. I also suggest that you send feedback using your devices by saying, "Hey Google, send feedback" or by following the steps on this link.