Hi Pino1980,
This is not the experience we want you to have; let me help you. A few questions: Which Nest speakers are we working with? What country are you in, and where did you buy your Nest speaker? What is the error message when linking your Apple Music? Do you have an Apple Music subscription?
It would help a lot if you could do a sequential reboot first:
- Unplug the power cord of your router, followed by your Nest speakers.
- Plug them back in after 3 minutes.
- Restarting your phone might also help.
To listen to Apple Music on a speaker or display, you must link their Google account with their Apple Music account. Note: An Apple Music subscription is required to play music with Google Nest and Home devices.
Follow the steps below to link your Apple Music account to Google Home:
- Make sure your mobile device is connected to the same Wi-Fi or linked to the same account as the speaker or display.
- Open the Google Home app.
- Tap account (the customer’s initial or their profile picture).
- Verify the Google Account on screen is the one linked to the speaker or display. To switch accounts, tap the down arrow icon > choose another account or Add another account.
- Go back to the home screen.
- Tap Add > Music.
- To choose a default service, select the preferred music service available. The Assistant uses this choice when you use the voice command “Hey Google, play music.”
- Link function:
- For YouTube, the account is automatically linked when the customer sets up the speaker or display.
- For Spotify, Apple Music, Pandora, and others, the customer must link their account.
- To connect the account, tap a music service > Link Account > sign in or sign up for the service > follow the in-app steps.
- To unlink an account, tap Unlink > Unlink account.
Tell me how it goes.
Best,
Dan
