i've had this nest hub v2, for a month. for a month i have had nothing but rebooting, and screen freezing, many times a day. when you try and get anyone to help, you get these stupid robo replies, and no way to contact tech support. its not a power cable issue, its a firmware issue, and google wont deal with it.
this is the bogus form emails you get when you have firmware issue on the nest hub v2. this is a joke. google devices are a joke. and the ability to get anyone to help when their joke of a product doesnt work correctly out of the box.
this is the stupid reply:
Hey garfunkle,
Thanks for sharing details about the issue here. Sorry to hear that you're having issues with your Google Nest Hub (2nd gen), and replying to our email has been a challenge to you. Could you tell us the current firmware version of your device. Also, do you have another Nest Hub (2nd gen)? If yes, please try using the power adapter of the working device to isolate the issue.
Cheers,
Muddi
It's not a power cord issue. its a firmware issue, and Google won't admit it, or they would have to replace these defective devices. google hardware compared to others i use are poor, and i advise anyone to avoid google hardware. The company is too big to deal with customers.
