double tapping to activate buttons are not working

[estelle]

double tapping to activate buttons are not working when i double tap is there a way to fix this problem?

[Muddi]

Hey Estelle,

Thanks for posting, and apologies for the delayed response. Could you help us verify which specific Nest device or Google product you are referring to? Please tell us more details about your concern so we can help you properly.

Looking forward to your response.

Best,

Muddi

[Jake]

Hey Estelle,

I wanted to check in and see if you managed to see Muddi's post? Please let me know if you are still having issues with your device. I would be happy to assist, and ensure your device is working as intended.

Best regards,
Jake

[estelle]

Its a google nest hub.  Thank you.  Estelle

[Muddi]

Hey estelle,

Thanks for coming back to us, and my apologies for the late response here. To confirm, are you trying to control a smart device from your Nest Hub? Could you tell us more about your concern so we can help you properly?

Looking forward to your response.

Cheers,

Muddi

[Muddi]

Hey estelle,

It's been some time since this thread was updated. Does you still need assistance on your device?

Cheers,

Muddi

[Muddi]

Hey estelle,

I haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi