03-26-2022 09:56 AM
This is more of a question of the google home app. When i create a speaker group i cant control the groups volume from one control. I swear i was able to do this before. Now when i click on the group i created it just takes me to a tab that lets me do some things but not control the volume for all three speakers at the same time.
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03-26-2022 10:02 AM
Hi,
You were able to do the control before but there's been some changes due to a legal issue with Sonos.
Read the Community Blog here about group volume controls: Upcoming Speaker Group changes - Google Nest Community
Hope that helps explain the changes.
J
03-26-2022 10:02 AM
Hi,
You were able to do the control before but there's been some changes due to a legal issue with Sonos.
Read the Community Blog here about group volume controls: Upcoming Speaker Group changes - Google Nest Community
Hope that helps explain the changes.
J
03-26-2022 10:47 AM
okay thank you. I kinda had a feeling thats what it was..i hope they can resolve this someday. Its not going to make me run out and buy overprice sonos equipment.
03-26-2022 10:53 AM
I feel the same!
05-18-2022 04:01 PM
Hey folks,
Thanks for visiting the Community.
This might be related to the update about speaker groups wherein customers will no longer be able to control the volume of all the speakers in a speaker group at the same time. This includes from the Google Home app, on display devices, and using Assistant voice commands (ex. “Change [group name] volume to 50%”). Customers will need to control the volume for each speaker in the group individually. Also, customers will no longer see the group controller in the Google Home app. You will still be able to see speaker groups but clicking on a speaker group in the home view will take them to the group settings.
Best,
Alex
05-23-2022 11:24 AM
Hey all,
I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Alex
05-24-2022 11:48 AM
Hey everyone,
Just checking in to make sure that you saw my response. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
Kind regards,
Alex