google home mini not undestanding is it going to rain today question

[RobertoMoreno]

something happened like a month ago, because previously I was able to ask that question to my google home mini speaker but now all of them are replying "sorry I didnt understand"

[Princesss]

Hi RobertMoreno,

Thanks for reaching out.

Sorry to hear that you're experiencing this right now with your Google Nest Mini. A few things I'd like to ask-- how many Google Nest speakers are set up in your home network? If you have multiple speakers, are they also responding the same? 

Let's make sure that the speaker is within a good range from the router, preferably within 10-15 feet from the router. After that, reboot both your Google Nest speaker and router, simply by unplugging it from the power source for at least a few minutes. That way, it will refreshes your network settings and avoid network congestion.

Keep me posted.

Best,

Princess

[RobertoMoreno]

I’m having four google speakers at home and having been working fine for years until a month ago that suddenly are not understanding questions and answering on Spanish when I asked on English. I did  a reset in all of them and problem remains

[Kimy]

Hey RobertoMoreno,

Understood. Just to confirm, is this how you did the reset? Are you getting the same response when you use your phone’s Google Assistant? Try to connect one of your Nest Minis to another network and observe if it makes a difference.

Regards,

Kimy

[Princesss]

Hey there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions and I'd be glad to assist you further.
 

Best,

Princess