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google nest audio plays music randomly

noel07
Community Member

I was laying in bed the other day listening to music. After that I asked it to stop, then it started playing again like 20 minutes later. What should I do to stop this from happening again as its really scary.

3 REPLIES 3

luciaaa
Community Specialist
Community Specialist

Hi @noel07,

 

Thanks for posting here in the community!

 

I'm sorry to hear that your Nest Audio is playing music randomly. I’m happy to help you and find a solution for your Nest device. 

 

To better assist you, I have some questions about your device:
 

  • In what country are you located?
  • Which provider were you trying to play music from?
  • Which music provider have you configured in the Google Home app?
     

Also, I recommend checking out this article for some troubleshooting steps:  Plays incorrect song, playlist, artist or album

  

Please keep me posted.

 

Best regards, 

Ana.

noel07
Community Member

I'm located in hungary, I was playing apple music, and thats whats configured as well.

luciaaa
Community Specialist
Community Specialist

Hi @noel07,

 

Thank you so much for your response!

 

To better assist you, I would like to know: Did the troubleshooting steps I mentioned earlier were of any help to you?. 
 

Is your Apple Music app in shuffle mode? Disabling shuffle might help you listen to your music in the desired order.

  

Please keep me posted.

 

Best regards, 

Ana.