hello every one
I have google nest hub max and the straleaming camera is not working knowing that the camera works fine in video calls
I tried to do every thing from unplug the device to factory reset ,update the app ,restart the router ......
still same problem 😪
This is not the experience we want you to have, let me help you. A few questions: when did your issue begin? Are your devices on the same Wi-Fi network? When you did the factory reset, was it the same steps as what you see in this link? Does it stream for a few minutes then stop or not at all? Are you streaming on the built-in camera of your Nest Hub Max or to a 3rd party smart camera?
To isolate further and to know what the exact error message is, it would help a lot if you could do a sequential reboot first:
Keep me posted on the error message when doing a live stream using your Nest Hub Max.
this issue started since I bought this device 8 month ago
I only have one device and I'm not planning to buy more since lots of people complaining and no updates
only one device it is google nest hub max its and my mobile on same WiFi
am trying to stream build in camera it is give me that the camera is offline knowing that the camera is working fine in meet video calls
I tried factory reset as youention more than 20 times nothing happened
Sorry for the delays. Chiming in to ensure everything is covered here. Just to add, please try setting up your Google Nest Hub Max to a new home structure. Follow the steps below to know-how:
Keep us posted.
Thanks for trying the steps. Could you please provide the cast firmware version of your Google Nest Hub Max?
To check which firmware version you're on, follow these steps:
Looking forward to your response.