google nest skipping songs or not letting songs play on youtube music

[pixiebxch]

So this issue has been happening for almost 4 months and iv tried everything,iv switched to music providers,fully reset the nest,when through the well-being settings and nothing seems to work. Anytime i connect to it and play a specific song or playlists it will skip songs and wont let me play them,itll give me a message " something went wrong...".Its super annoying when Im trying to play music.I dont know what to do and im thinking of completely getting rid of it if i cant use it anymore for music. 

[Muddi]

Hello pixiebxch,

Thanks for posting. I know how it feels when you're having issues playing music on your Google Nest Mini. Let's sort things out. A few questions: how far is your Nest Mini from the router? What is the make and model of your router? Also, what are the troubleshooting steps that you've taken?

Please check if your router's IPv6 is enabled. If yes, please disable it and then see if your device will have the same behavior.

Let me know how it goes.

Cheers,

Muddi

[Muddi]

Hi there,

I'm just checking in to see if you still need help with your device. 
 

Cheers,

Muddi

[Muddi]

Hello pixiebxch,

Just bumping this up to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi