cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

iPhone not talking to any devices

Holly0207
Community Member

Connectivity to all my google devices including Nest display and 2 chrome casts have suddenly stopped working. It continues to work for my partners android but not iPhone.

I keep getting the below error for all devices despite being connected to the same wifi and local network access being activated.

I have tried resetting , uninstalling and everything else suggested on trouble shoot pages.

I rang the google helpline and they pretty much said they didn’t understand and gave no further direction. Anyone? It seems to be a iphone issue?

IMG_2772.png

Make sure that you have enabled local network access in your iPhone's privacy settings and try again

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

Try these steps:

  1. Reboot your router (as well as your modem and other Wifi points if you have them). These devices typically just require that you unplug the power source and then plug it back in to reboot.
  2. Reboot your Nest display and Chromecast devices by removing the power cable, then reconnect it.
  3. Reboot your phone or tablet.
  4. Make sure you're using the latest version of the Google Home app, by checking the App Store for any updates.
  5. Turn Wi-Fi off and on again on your phone or tablet.

Alex_S
Community Specialist
Community Specialist

Hi everyone,

 

We appreciate your help, @David_K.

 

@Holly0207, I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

 

Regards,
Alex

Alex_S
Community Specialist
Community Specialist

Hello there,

 

I'm jumping in to ensure everything is good here. Feel free to let us know if you have more questions about this.

 

Best,
Alex

Alex_S
Community Specialist
Community Specialist

Hey there,
 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.


Kind regards,
Alex