kGSKErrorDomain error-83902

[Joenjoh]

I am trying to setup my Google Nest mini and keep getting the error  with no option but to quit Goole Home App and start again. How do you trouble shoot the error The operation couldn't be completed. (kGSKErrorDomain error-83902.) I have competed a factory reset and the still have the problem. i have rebooted my iphone and also my wifi device. Wifi device says Google Nest mini is detected and connected. 

[JulieA]

I have exactly the same problem. I had an older Google home which suddenly stopped playing Apple Music so I tried to uninstall and re-install and got the same error message.  I have now just bought a Google nest mini to fi d I have the same error problem and there is no fix option or troubleshooting g option to proceed further? What to do?? Forget trying to get hold of any assistance from Google

[nerys]

Hi everyone,

Thanks for posting in the community!

I'm sorry to hear that you're having difficulty setting up your Google Nest Mini and keep encountering the error code "kGSKErrorDomain error-83902". Don't worry; I'm here to help! 

To begin, I would like to verify a few details with you. Can you please help me answer the next questions?

• Where did you purchase the device?
• Did you purchase this device in the same country where you are currently?
• Are you using the same language on your phone as the one you use on your Google Nest device?
• Have you attempted to set up the Google Nest device using a different phone or tablet?

In the meantime, if you have more questions for me, feel free to reply to this post. I'll be happy to assist further!

Best regards,

Nery.

[JulieA]

Hoping this may help others with the kGSKErrorDomain error-83902. I had to call in professional help. Where you purchased your device is irrelevant or that it may have been purchased in another country. Mine was and I have never had any problem for years until two weeks ago.  I had to uninstall and reinstall and eventually on someone else’s phone as it turned out that the language on my phone was not the same as the one on the Google device.  Unsure how this happened & I never would have known where to look for that.  Google should give an explanation with an error code as to what it means.  My Google home just stopped working one day in response to commands and music requests. And, I believe it was related to an IOS phone update🤷‍♀️. Definitely ensure languages the same on your phone & Google speaker if you see this error code.. Also, you will probably need to use a tablet or borrow another phone to do the set up or reset.  I wasted hours trying to sort this out and glad I paid for professional assistance. 

[jenniffert]

Hi @JulieA,

Thanks for the reply. 

I understand that this situation has been frustrating. And I appreciate all the efforts you've been making to resolve this inconvenience. This can definitely help many users in the community. 

Regarding your questions, it's possible that recent app updates, the software on your mobile device, or even a Google Workspace account are causing the issue. In the meantime, I value your feedback as it helps us improve our products and services.

Please don't hesitate to reach out if you have any other questions or require further assistance.

Best regards, 

Jenniffer