kGSKerror domain error 83902

[Amit_ve_tech]

Hello, my next mini was working at my dad’s home a couple of years ago. Now I bring this to me, reset it, but when I am connecting this, getting this error : kGSKerrorDomain error -83902. 

I have newlly installed google home app on my iso device and a new Gmail ID, I had not earlier any Gmail id on this iso device. 

I have installed Gmail app, setup all the recovery etc. But still facing this issue 

Could you please help me to resolve it, it took more than 5 hours but not working 

Many thanks in advance 

[DeboraJ]

Hi @Amit_ve_tech!

Thank you for reaching out to the community! I understand you're having some issues trying to set up your Nest Mini Device. I understand how frustrating this situation can be, and I appreciate your efforts in trying to resolve the inconvenience.

Before we continue, I need to know more information about this issue to provide you with more accurate troubleshooting steps:

• When did the issue start?
• Where did you buy your device?
• What is the language and region that you set up on your app/phone?
• What app are you using (e.g., Google Home app, Assistant app)?

Once you send me the information, I will be more than happy to help you. I will be waiting for your answer.

Best regards, 

Debora

[Amit_ve_tech]

Hello, thank you for your reply. 

the issue has started : the device was not being used for couple of months and now I started using it so it is not working so around 6 months it was not being used and then the issue has started. 

the language setting is : English: United Kingdom. 

I am using google home app ; with new Gmail id 

Regards

Amit 

[DeboraJ]

Hi @Amit_ve_tech 

Thank you for sharing the information with me! Usually, this issue happens when you have different language settings between the Google Home app and your phone.

I recommend that you temporarily change the language to English (US) and verify that it's the same as your phone's settings. Then, you can check if you notice any difference on the device.

Please try these steps and let me know if you notice a change. I will be waiting for your answer.

Best regards, 

Debora

[Amit_ve_tech]

Hello, I have tried this but no luck. When you say change the phone language , I am using the iPhone 14  and what language setting I need to change please and in the google home please. 

[DeboraJ]

Hi! @Amit_ve_tech

Sure! To match the phone language with the Google Assistant, you only need to follow the following steps:

Open the Settings app.

• Select Language & Region and then tap Add Language and then select English US.
• Another recommendation that I can provide you is to check for any available iOS options on your iPhone. Sometimes if the phone is outdated, it can be an issue with the pairing process, so you can check that also.

After you change and check those options on the Google App, please try to set up your device again!

Let me know if those steps were helpful for you. I will be happy to assist you with more steps if those are needed.

Best regards, 

Debora

[Amit_ve_tech]

Hello, 

Thank you it is working now, I have changed the iPhone and Google Assistant language as USA. 

Just a final one, can I change the language setting now to English UK, will it work? 

Regards 

[DeboraJ]

Hi @Amit_ve_tech 

I'm happy to know that the issue has been resolved! Thanks for your efforts during the process and for following the steps! If you can change the language back to UK English, the answer is Yes!

Please let me know if you have any other inquiries or issues! I would be more than glad to assist you!

Best regards, 

Debora