08-18-2022 04:31 PM
this nest hub v2, is a garbage. since i got it, [usa] it reboots 3-5x a day. it crashes often. the firmware in this device is the problem. all i get is robo form emails that you cant reply to. i will never buy another google device...
this forum is a joke too. you so called experts are a joke. google hardware is a joke.
08-19-2022 06:44 AM - edited 08-19-2022 06:45 AM
I am not an expert, just another Google Nest customer that has Nest Hubs.
Perhaps first removing your Nest Hub from your Google Home app and then doing a factory reset and then adding it back to the Google Home app will help (unless your Nest Hub is simply a dud and needs to get replaced). You can do a factory reset by pressing and holding both volume buttons for about 10 seconds until the Hub says its resetting:
https://support.google.com/googlenest/answer/7073477?hl=en#zippy=%2Cgoogle-nest-hub-nd-gen
08-23-2022 06:54 AM - edited 08-23-2022 06:55 AM
Hey garfunkle,
Sorry to hear about your experience with your Google Nest Hub, but thanks for bringing this up. Have you tried the steps provided by @MplsCustomer? By the way I salute @MplsCustomer for helping here and providing good suggestions.
Cheers,
Muddi
08-26-2022 10:30 AM
Hey garfunkle,
I wanted to check in and see if you managed to see Muddi's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.
Best regards,
Jake
08-28-2022 05:52 AM
Hey garfunkle,
We haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Muddi