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no sleep monitoring in Nest Hub (2nd gen)

Dameongringley
Community Member

I have followed all the forum advice and the sleep monitoring option does not show either on the device or the app to enable.

there are other people posting so please let me clarify Yes it is a Gen2, i am in the UK, no the option is not available on the device settings or on the Home app. Also i have a simple gmail account no shared workspace or company setups

i have been through all the support and this is just not there has this been removed as a feature?

Is there any help for this other than the already posted advise?

 

1 REPLY 1

Juni
Community Specialist
Community Specialist

Hi Dameongringley,

 

Thanks for reaching out and letting us know about your concern. I know how it feels when something isn’t working as it should. Were you able to set it up before, or is this a new setup? Are you using Android or iOS? Is the Google Home app updated?

 

I look forward to your response.

 

Regards,
Juni