non lo so ma ho trovato questi risultati nella ricerca

[robotics72]

Since yesterday whatever it asks my Nest Hub it gets done but the assistant always adds the answer I don't know but I found this in the search
For example, for a timer
hey google, 5 minute timer
I don't know, but I found this in the search
timer started
timer expired, rings 
Hey google, STOP
I don't know, but I found this in the search
the timer keeps ringing and stops only manually

Da ieri, cosa chieda al mio Nest Hub, viene eseguita, ma l'assistente aggiunge sempre la risposta "non lo so, ma ho trovato questo nella ricerca 😞😞

Ad esempio, per un timer:

"ehi google, timer 5 minuti"

"non lo so, ma ho trovato questo nella ricerca"

(timer partito...)

(timer scaduto, suona...)

"Ehi Google, FERMATI"

"non lo so, ma ho trovato questo nella ricerca"

(il timer continua a suonare e si ferma solo manualmente)

chi avesse qualche risposta mi puo' inviare anche una mail a #

[Mmxra80]

Same problem. And sometimes start without my command

[Pastflight]

Me too

[And75]

Same here, guys. I also made an hard reset and, even though I can configure the device by using Google Home, there is a block which doesn't allow to perfectly complete the procedure (synchronization with the account). Then, all of the sudden the device speak without any of interaction. 

[And75]

I also noticed that the font size of Google Chrome shown when it says "I don't know but I found something...", It's unusually small. I mean, it doesn't seem the normal Chrome as usual. Also the search bar is very on top of the screen and not on the middle. 

Waiting for a Google's solution 

[FEDERICA]

Anche a me ha iniziato ora... e ho già provato a resettare 2 volte

[Pastflight]

Da ieri ha smesso di dire Non lo so. 

Non ho mai resettato i 2 dispositivi. Forse era un problema Google... 

Saluti. 

Since yesterday he has stopped saying I don't know.

I have never reset the 2 devices. Maybe it was a Google problem ...

Greetings.

[Princesss]

Hi everyone, 

Thanks for visiting the Community.

Sorry to hear about your experience with your Google Nest speakers. Can you state what are the speakers affected by this? Also, has anyone here alread tried to perform a complete reset?

Let us know more so we can start some steps.

Best,

Princess

[Princesss]

Hi everyone,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Princesss]

Hello folks,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess