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setting up google nest

chloecharlton
Community Member

I have been trying to set my google nest up and i keep getting the message something went wrong your speaker may be set up but we could not communicate with it from iPhone I have checked the privacy setting they are enabled but i still get the same message coming up.

4 REPLIES 4

WillJoe123
Community Member

Use the Google Home app for setup.
Open the Google Home app .
Tap Add Set up device New device.
If prompted, choose a home.
Select the device you'd like to set up as a point Next.
Scan the QR code on the bottom of your device. 
Follow the in-app instructions to finish setup.

 

Regards,

Will

Princesss
Community Specialist
Community Specialist

Hello everyone, 

 

Thanks for posting.

 

We appreciate all the help @WillJoe123.

 

@chloecharlton, have you had the chance to try the steps posted above? Let us know if the steps worked or if you have other questions and we'd be happy to assist you further.

 

Best,

Princess

It ended up being something wrong with the type of internet I have so have had to take it back as it’s not compatible 

Muddi
Community Specialist
Community Specialist

Hey chloecharlton,

 

Sorry to hear that you need to return your Google Home/Nest device. We hope we can make it up to you in the future. Send us a message if you change your mind.

 

Cheers,

Muddi