Alba not an option for Chromecast remote

[PixiePurple]

Hey all

Needing some help if possible please. I have an Alba TV in my bedroom in which my Chromecast and remote doesn't list as an option. Is there a way around this so I can use the volume buttoms and power with my TV?  

Thanks in advance

[JenniferV]

Hi PixiePurple,

Thanks for reaching out. It looks like your TV isn't compatible with the Voice Remote. Please take note that although there are TV brands that can be set up for Chromecast with Google TV however, not pairable/compatible with the Voice Remote. 

You may try to choose a different brand from the list, which in your view has the same country of manufacture as the TV. You may also search for TV remote codes online and see if any other brand matches the same code as Alba, and select that other brand instead. However, please be informed that this step may or may not work. 

We'll also take this as feedback as we are always looking for ways to improve our products. You can also send feedback via Google TV. Here's how.

Thanks,

Jennifer

[JenniferV]

Hi there,

It's me again. I wanted to check back in to see if you still have other questions and concerns. Feel free to let me know if you do.

Thanks,

Jennifer

[JenniferV]

Hi PixiePurple,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer