10-16-2024 02:10 PM
I am trying to get Assistant to play a movie I own that is in my Google Play library. I say the phrase, "Play TITLE on the TV." It seems to work at first... Assistant will say "Got it, here is TITLE on Google Play Movies and TV on TV," my tv will turn on and open the Google Play Movies and TV app... and then nothing. The title doesn't play. The app doesn't even open all the way - I just see the app icon in the middle of the screen and it says Ready to Cast on the top left. If I leave it open (to wait for it), it times out and the Google TV homepage appears. How can I make this happen?
Some info:
Things I've tried that didn't work:
10-19-2024 05:11 PM
Hello!
Thanks for posting in the community.
I'm sorry about the issues you've been experiencing when trying to cast movies or TV shows on your Google TV. I understant that you ask to the assistant to cast movies to your TV and it triggers the action but on your TV you are not able to see anything, just a black screen and a couple of seconds later it goes back to the home screen even after all the troubleshooting steps that you have followed. For more help, you can visit the Google TV Help Center and also post your concerns in the Google TV Community.
If you still need help, you can continue posting.
Regards,
Daniel.