Can’t connect my chrome cast

[Day]

My chrome cast can’t get connected 

[JenniferV]

Hello Day,

Thanks for reaching out. Let's sort this out.

A few questions: what type of Chromecast device do you have? Are you setting up the Chromecast? If yes, what's the make and model of the phone you're using to set it up?

I'll look forward to your response.

Best,

Jennifer

[Princesss]

Hello there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[JenniferV]

Hi Day,

We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks for lending a hand, Princess!

Regards,

Jennifer