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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 402 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27351 Views
  • 0 replies
  • 12 kudos

Cast from my phone when it is the network

I’m trying to cast to the tv (don’t know the generation, nothing on the box, but only bought it a few months ago) and the only internet access is hotspot on my phone. How do I connect the chrome cast to my phone? It seems I need a seperate network bu...

Casrting...

Okay It want let me share nothing

DazariC by • Community Member
  • 1943 Views
  • 4 replies
  • 0 kudos

bbc music

Hello Neil, Thank you so much for reaching out! We understand just how frustrating it must be for you that the builtin Chromecast in your device cuts out so often. In order to try and resolve the issue you are having with Chromecast, we first recomme...

Neilm831 by • Community Member
  • 1030 Views
  • 4 replies
  • 0 kudos

Toshiba speakers drop out of groups

I have two Toshiba speakers TY-GC1000s and 3 chromecast audio devices, and a little while ago I noticed that the Toshibas have started to drop in and out of the audio group. My wifi footprint has not changed recently, and I have tried moving them int...

chromecast wifi connection isssue since update

I have been using my Chromecast for more than 2 years now. a few days ago the device went into update mode since then I am not able to connect the device to the wifi .I have reset my router, I have reset the Chromecast to factory settings, I have uni...

adi_0803 by • Community Member
  • 1168 Views
  • 5 replies
  • 0 kudos

Reboot chromecast with new Wifi

HiI have a problem with my Chromecast. How do I reboot my chromecast with a new Wifi? My chromecast is reconecting with my old wifi, which I don’t have access to.Does anyone have a good answer?Thanks/Elin

Elin by • Community Member
  • 782 Views
  • 3 replies
  • 0 kudos

Connection?

Should I connect my Chromecast with Google TV to my TV or to my surround sound system? Does it really matter???

rickwhoo by • Community Member
  • 1446 Views
  • 6 replies
  • 0 kudos

Prevent taking control chromecast (3rd gen)

Hi,We installed several chromecast 3rd generation around the office, all of them are in the same WiFi.Problems arise when someone is presenting, and by "mistake" someone else click on the chromecast and stops the presentation of the other people.Is t...

carlosmain by • Community Member
  • 5929 Views
  • 11 replies
  • 0 kudos
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