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Streaming

Forum Posts

Resolved! Regarding audio and video not synced with Google TV Streamer

Hey everyone,We are aware that some users might be experiencing an issue where audio is not synced with video from their Google TV Streamer. This appears to be related to specific audio equipment and configurations, and does not seem to be a widespre...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 16205 Views
  • 0 replies
  • 10 kudos

Can you add regular Youtube to a child's account on Google TV?

My daughter has a supervised Youtube account that watches on other devices.I would like to add it to her Google TV profile on chromecast.At the moment, I only see an option for YouTube Kids but not Youtube.Any idea what it isn't showing?

NJJ by Community Member
  • 10684 Views
  • 14 replies
  • 2 kudos

Audio Cable Replacement

Am I able to obtain a replacement 3.5mm aux cable, neon green, for the google chromecast audio?

laundry by Community Member
  • 1432 Views
  • 6 replies
  • 0 kudos

Resolved! Chromecast netflix 5.1 yamaha rx-v475

Hello, I have the chromecast tv installed on my tv and a yamaha rx-v475 sound system on my tv's hdmi arc, why doesn't it play 5.1 sound on Netflix?

montorez by Community Member
  • 1763 Views
  • 5 replies
  • 0 kudos

New pictures not showing up in ambient mode

I added pictures to my google photos album that I use for ambient mode on my chrome cast. However, these new pictures aren’t showing up on the chrome cast, it’s only displaying the old pictures.

KyleMoyer8 by Community Member
  • 1019 Views
  • 4 replies
  • 0 kudos

Google Chromecast with Google TV and Sonos Playbar

Frequently audio stops working. Audio will work for an episode but when auto starting the next episode there will be no sound. Have done a hard reset and checked other devices are able to get the Sonos Playbar to play audio. I try powering off and on...

BriannaA by Community Member
  • 1191 Views
  • 3 replies
  • 0 kudos

Google home mini cat attack

On October 8th my sisters cat knocked down my Google home mini that was on a stand 3ft off the ground. I looked into it and it wasn’t responding I tried resetting it didn’t work. It is unresponsive and plugged in has been since October 10th. It is no...

Chromecast wi fi connectivity

Can I connect a 3rd gen chromecast device to a wi fi network with wpa2 security?

mali by Community Member
  • 1011 Views
  • 3 replies
  • 0 kudos
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